Shipping and Returns

Shipping and Returns Policy

Thank you for visiting and shopping at Bark For Less. Following are the terms and conditions that constitute our Shipping and Returns Policy. 

1. Shipment processing time

       All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

      If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

      2. Shipping rates & delivery estimates

        Bark For Less ships only to the United States and Canada.  

        USA  
        Free Shipping for orders over $30.00          Free   
        Standard Shipping                0 lb – 1 lb       $4.90 
        Standard Shipping                1 lb – 5 lb       $6.90 
        Heavy Goods Shipping         5 lb – 20 lb     $14.90
         
        Canada
        Standard Shipping                0 lb – 0.5 lb    $10.90             
        Standard Shipping                0.5 lb – 2 lb    $16.90
        Standard Shipping                2 lb – 3 lb       $25.90             
        Standard Shipping                3 lb – 4 lb       $39.90

                   

        Shipping charges for your order will be calculated and displayed at checkout in accordance with weight. Delivery delays can occasionally occur. Please double check your billing and shipping address when placing an order as we are unable to reroute packages.

        3. Shipment confirmation & Order tracking

          You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

          4. Duties and Taxes

            Bark For Less is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

            5. Damages

              Bark For Less is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

              6. Sale items 

                Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

                7. Exchanges 

                  We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at support@barkforless.com and send your item to: P.O. Box 60759 Sunnyvale California US 94088.

                  8. Gifts

                    If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

                    9. Returns 

                      Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

                      Please note that Bark For Less doesn’t cover return shipping cost. We recommend using delivery service with tracking number. Initial shipping costs are non-refundable.

                      We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@barkforless.com and send your item to: P.O. Box 60759 Sunnyvale California US 94088. You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.

                      Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.